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Paulina explains how she proactively addresses the typos in Jetpack.com support pages. She developed an automated solution using the WordPress.com API and GPT-4o model.
The redesign of data.blog aimed to enhance content discoverability by making category and tag pages more prominent. We re-imagined the blog taxonomy developed over ten years. Using NLP and LLM techniques, we analyzed categories and tags to consolidate and improve on clarity and relevance.
Do natural language processing tools from Amazon and Google contain racial and gender bias? Charles Earl investigates.
Charles Earl reports on Elfbot, a machine learning project geared to helping Happiness Engineers provide fast, efficient, wonderfully human support to WordPress.com users.
In this week in data reading, Demet offers up some digital anthropology over at FiveThirtyEight while Charles shares two papers he enjoyed in the field of natural language processing, and Carly offers a piece on back propagation.