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From Support to Data Science and Analytics: My Journey at Automattic
“Is it possible to transform a role in customer support into a data science career?” This question, which once seemed like a distant dream, became my career blueprint at Automattic. This post describes the journey to a data wrangler in a tale of continuous evolution, learning, and adaptation.
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Hack Project: Creating a tool to translate customer feedback into product insights
Explore Automattic’s hack project in our latest post, where we developed a tool for analyzing Tumblr user feedback. Learn about our challenges with AI, creating insightful dashboards, and the impactful outcomes. Our collaborative effort not only enhanced product development but also earned us the top spot in our Hack Week Awards!
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Synchronizing Data with Apache Superset: Our Internal Solution
At Automattic, our deep appreciation for open source software is evident through our active contributions, with a primary focus on WordPress. Recently, we integrated Apache Superset, to help support our intricate data visualization needs. One notable achievement includes the automation of dataset creation, a solution that not only resolved an issue but also enhanced our…
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The New Face of Jetpack Stats
Jetpack Stats is one of Automattic’s most popular offerings, providing analytics for over 14 million users. Read and find out what we’ve done to modernize Jetpack Stats this year!
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How to Organize a Data Book Club at Work
Why a Book Club? Automattic has a creed that informs everything we do. And the very first part of the creed is “I will never stop learning”. The first and most important line of the creed means that you’re never finished. There is always more to learn. Your list of unread books is always going to…
Data for Breakfast 